• Service and Support

Our highest reward is customer satisfaction. For this reason JAS support already starts before the purchase of an analytical instrument. Jointly with the customer specific solutions for analytical requirements are developed and dedicated analytical systems are configured in order to meet your analytical needs.

System installation and customer instruction how to operate and maintain the system are conducted by our appropriately trained service engineers. Certainly, we offer professional support at customer site as well as telephone support by our qualified staff. JAS provides service and installation operations worldwide.

Also consider to use regular maintenance of your systems by our instrument specialists. This helps you to prolong the life of the analytical instruments and keep your analyses accurate.

Consumables and spare parts can be ordered directly at JAS or from our Online-Shop. Since JAS carries a large stock of parts and supplies available we can react in a very short time to bring your system ready for use.

Support for application development and software solutions can also be requested at JAS.

Telephone number for Service and Support: +1 302-607-0088